Privacy Policy

This privacy policy explains how InsightMind Therapy collects, uses, and protects any information you provide when using this website.

InsightMind Therapy is registered as a data controller with the Information Commissioner’s Office (ICO). If you have any concerns about how your data is handled, please contact me at info@insightmind.co.uk or, if necessary, the ICO directly via https://ico.org.uk/concerns/.

I may update this policy from time to time by revising this page. Please check here periodically to ensure you are happy with any changes. This policy is effective from 6TH November 2025

What I Collect

When you make an enquiry via this website or by phone, I may collect:

  • Your name and contact information, including email address and phone number
  • Demographic information such as postcode or date of birth
  • Any information necessary to understand your needs and ensure I provide appropriate support.

How I Use Your Information

I use this information to:

  • Arrange appointments
  • Ensure I provide a suitable service for your needs
  • Maintain internal clinical records

If you make an enquiry but do not attend, I will keep your details for one month to process your enquiry and contact you if an appointment becomes available. After this period, your information will be securely deleted if you do not proceed with services.

Once you begin therapy with me, you will receive terms and conditions and a pre-therapy agreement outlining how your data is protected.

Links to Other Websites

This website may contain links to other sites. Please note that InsightMind Therapy has no control over these external sites and I am not responsible for how they handle your data. I encourage you to review their privacy policies before providing any personal information.

Security

I am committed to keeping your information secure. To protect your data from unauthorised access or disclosure, I use a combination of physical, electronic, and administrative measures, including Microsoft 365 for electronic records and securely stored paper records. Further details on my data security procedures are available on request.

Controlling Your Personal Information

I will not sell, share, or release your personal information to third parties unless you give your permission. I may share information if I have concerns for your safety or the safety of others, including children. I may also be required to share information by law.

Website search queries and usage are logged anonymously to improve website functionality. No personal identifying information is collected by third parties.

If you would like a copy of the information we hold about you, request that it be erased, or update incorrect information, please email me at contact@insightmind.co.uk

A full copy of my data protection policy is available on request.

Cookies

A cookie is a small file placed on your device that helps me analyse web traffic or recognise when you visit my site. Cookies allow the website to respond to you as an individual and tailor content to your preferences.
I use cookies to monitor which pages are being used, helping me improve the website. All data collected through cookies is anonymous and used for statistical purposes only. Cookies do not give me access to your device or personal information beyond what you choose to share.

You can choose to accept or decline cookies. Most browsers accept cookies automatically, but you can modify your settings to decline them if you prefer. Please note that declining cookies may limit some website functionality.